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PREMIUM QUALITY ART PRINTS | AUSTRALIAN OWNED & OPERATED | FREE TRACKED SHIPPING WITHIN AUSTRALIA
PREMIUM QUALITY ART PRINTS | AUSTRALIAN OWNED & OPERATED | FREE TRACKED SHIPPING WITHIN AUSTRALIA

Shipping & Return Policy

**Please note that due to Covid-19, our production team and couriers are currently experiencing delays.

 

Unframed Prints

Australia, New Zealand, USA and United Kingdom

Australian orders include free shipping, with tracking. Orders take on average 5-7 business days, with some rural areas taking a little longer.

New Zealand is a flat rate of $19.95, USA and United Kingdom are a flat rate of $28.95. This includes tracking. Orders take on average 10-15 business days, with some rural areas taking a little longer.

If you have not received your order within 15 days from purchase you need to contact us immediately, so we can rectify this.

PLEASE NOTE: ONCE YOU RECEIVE YOUR TRACKING NUMBER, IT IS YOUR RESPONSIBILITY TO KEEP UP TO DATE WITH YOUR OWN DELIVERY.

 

Framed Prints (Australian customers only)

Framed prints also include free shipping with a tracking number.

All framed art is made to order. It's produced and manufactured in Australia, so please allow 3-4 weeks for delivery.

Delays in shipping for framed prints are not our responsibility. We aim to get your order to you within the 3-4 week time frame, but due to some circumstances and courier drivers, we encounter the occasional delay.

PLEASE NOTE: ONCE YOU RECEIVE YOUR TRACKING NUMBER, IT IS YOUR RESPONSIBILITY TO KEEP UP TO DATE WITH YOUR OWN DELIVERY.

 

Returns Policy 

If your order has been damaged in transit, please let us know within 7 days so we can organise a replacement. 

If an order has been returned to our studio after attempted delivery and no follow up with the courier on your behalf, you will incur a re-delivery fee.

We do not accept returns or exchanges based on change of mind or you have chosen the incorrect size. Our products are made to order, so please choose carefully and make sure you are happy with your choice of design and size before purchasing.